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I’m a web professional with a penchant for atypical, challenging, and rewarding work that includes a lot of problem solving and has the potential to improve people’s lives. My focus is on effectively and efficiently getting people to the right information, the proper space to take action, or the correct contact to make the best connections. This is why my focus for over 14 years of web management has been user-centric and results-driven. I make government websites work for citizens. I have successfully managed complex site creation, enhancement and design projects. As a creative thinker with a BS in computer information systems, I present a unique and well-rounded approach to website management.

  • Over 14 years experience in web design, development & management
  • User- and audience-centered design principles, using feedback and best practices to inform interface and content development decisions
  • Information architecture, usability documentation and user-centered design: participation and creation of user surveys and analyses, site maps, personas, wireframes, prototypes, interaction design
  • Extensive content development for web and social media platforms, including application of plain language principles
  • Project management and organizational skills to manage and implement high-visibility site launches and social media campaigns
  • Requirements gathering & business/user needs analysis